Cookie Policy
At Eclyvion Eco-Store, we use cookies and similar tracking technologies to enhance your browsing experience, understand how you use our website, and deliver personalized content. This Cookie Policy explains what cookies are, how we use them, and your rights regarding their use.
What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or smartphone) when you visit a website. They contain information about your browsing activity and preferences. Cookies serve as a mechanism for websites to remember information about you and your interactions, allowing for a more personalized and efficient browsing experience.
Cookies can be either "persistent" cookies, which remain on your device until you delete them or they expire, or "session" cookies, which are deleted when you close your browser. They can also be classified as "first-party" cookies, set by the website you're visiting, or "third-party" cookies, set by other domains embedded on the website.
Understanding cookies is essential for protecting your privacy and making informed decisions about your online activities. Cookies themselves are not harmful, but they do collect personal information that should be handled responsibly and transparently.
Types of Cookies We Use
Essential Cookies
Essential cookies are necessary for the website to function properly. These cookies enable core functionality such as security, network management, and accessibility. Without essential cookies, certain parts of our website would not work correctly.
Examples include cookies that help us remember your login information, maintain your shopping cart contents, and process your transactions securely. These cookies are strictly necessary and cannot be disabled without affecting the functionality of the site.
Performance and Analytics Cookies
These cookies help us understand how visitors interact with our website. They collect information about which pages are visited most frequently, how long users spend on pages, and any error messages encountered. This data is aggregated and does not identify you personally.
We use analytics cookies to monitor website performance, identify areas for improvement, and understand user behavior patterns. This helps us optimize our site's speed, usability, and content relevance. Tools like Google Analytics may be used to gather this information.
Functional Cookies
Functional cookies remember your preferences and choices to provide a personalized experience. These cookies allow the website to remember information you've provided, such as your language preference, currency selection, or items you've added to your wishlist.
By using functional cookies, we can tailor the website to your specific needs and preferences, making your visits more convenient and enjoyable. These cookies enhance your user experience by reducing the need to re-enter information.
Marketing and Targeting Cookies
Marketing cookies are used to deliver targeted advertisements based on your interests and browsing behavior. These cookies track your activity across websites to build a profile of your preferences, allowing advertisers to show you relevant products and services.
We may use marketing cookies to promote our products and services through third-party advertising platforms. These cookies help us measure the effectiveness of our marketing campaigns and understand which advertisements resonate most with our audience.
How We Use Cookies
Improving User Experience
Cookies help us understand your preferences and tailor the website to your needs. We use them to remember your settings, language choices, and browsing history to provide a seamless experience across visits.
Security and Fraud Prevention
Essential cookies protect your account and transactions by detecting suspicious activity and preventing unauthorized access. They help us maintain the security and integrity of our platform.
Analytics and Performance
We analyze how visitors use our website to identify improvements and optimize performance. This data helps us enhance page load times, fix technical issues, and ensure a smooth user experience.
Marketing and Personalization
Cookies enable us to deliver personalized content and targeted advertisements based on your interests. This helps us show you products and services most relevant to you.
Third-Party Cookies
Our website may contain links to third-party websites and embedded content from external services. These third parties may set their own cookies on your device to track your activity across the internet. Common third-party cookies come from:
- Google Analytics: Helps us track website traffic and user behavior to improve our services.
- Social Media Platforms: Facebook, Instagram, and other social networks may set cookies to enable social sharing features and track conversions from our advertisements.
- Payment Processors: Third-party payment gateways may use cookies to process transactions securely.
- Advertising Networks: Ad networks use cookies to display relevant advertisements and measure campaign performance.
- Content Delivery Networks: CDNs may use cookies to optimize content delivery and track usage patterns.
We do not control third-party cookies and cannot guarantee their policies. We encourage you to review the privacy policies of these third parties to understand how they use your information. You can opt out of many third-party cookies through industry opt-out mechanisms or your browser settings.
Managing Your Cookie Preferences
You have the right to control which cookies are stored on your device. Here are several ways you can manage your cookie preferences:
Browser Settings
Most web browsers allow you to control cookies through their settings. You can typically choose to accept all cookies, reject all cookies, or be prompted each time a cookie is about to be set. Instructions for managing cookies in popular browsers:
- Google Chrome: Settings → Privacy and security → Cookies and other site data
- Mozilla Firefox: Preferences → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Cookies and website data
- Microsoft Edge: Settings → Privacy, search, and services → Clear browsing data → Cookies
Cookie Consent Banner
When you first visit our website, a cookie consent banner will appear. This banner allows you to accept or reject non-essential cookies. You can change your preferences at any time by revisiting the banner or accessing our cookie settings page.
Do Not Track (DNT)
Some browsers include a "Do Not Track" feature that sends a signal to websites requesting they do not track your activity. While we respect DNT signals, we cannot guarantee that all third-party services honor these requests.
Opt-Out Tools
Various industry organizations provide opt-out tools that allow you to manage your preferences across multiple websites. These include the Digital Advertising Alliance (DAA) opt-out tool and similar services in different regions.
Important Note: Disabling essential cookies may affect the functionality of our website and your ability to complete certain actions, such as making purchases or accessing your account. Non-essential cookies can typically be disabled without impacting core functionality.
Cookie Retention and Deletion
Different cookies have different lifespans. Session cookies are automatically deleted when you close your browser, while persistent cookies remain on your device until they expire or you manually delete them.
Typical Cookie Retention Periods:
- Session cookies: Until you close your browser
- Essential functional cookies: 1-12 months
- Analytics cookies: 13-24 months
- Marketing cookies: 30 days to 2 years
You can delete cookies from your device at any time using your browser's settings. To clear all cookies:
- Open your browser settings
- Navigate to the privacy or history section
- Select "Clear browsing data" or equivalent option
- Choose the time range (all time or specific period)
- Check the "Cookies" option and confirm
Your Privacy Rights
Depending on your location, you may have specific rights regarding cookies and personal data collection. These rights are particularly important under regulations like the General Data Protection Regulation (GDPR) in Europe and the California Consumer Privacy Act (CCPA) in the United States.
GDPR Rights (EU/EEA)
- Right to access your data
- Right to rectification of inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
CCPA Rights (California)
- Right to know what data is collected
- Right to know whether data is sold or disclosed
- Right to delete personal information
- Right to opt-out of data sales
- Right to non-discrimination for exercising CCPA rights
To exercise any of these rights, please contact us at [email protected] with your request. We will respond to your request within the timeframe required by applicable law.
Changes to This Cookie Policy
Eclyvion Eco-Store may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes to this policy, we will notify you by updating the "last updated" date at the bottom of this page.
We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies. Your continued use of our website following the posting of changes constitutes your acceptance of the updated Cookie Policy.
If you have any questions about our use of cookies or this policy, please do not hesitate to contact us.
Contact Us
If you have questions, concerns, or requests regarding our cookie practices and this Cookie Policy, please reach out to us. We are committed to addressing your privacy concerns promptly and transparently.
Eclyvion Eco-Store
Address:
123 Regent Street
London, W1B 3SS
United Kingdom
Email:
Phone:
Business Hours:
Monday - Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 4:00 PM
Data Protection Officer
If you are located in the EU/EEA or have GDPR-related concerns, you may contact our Data Protection Officer for privacy matters and data protection inquiries.
We are committed to maintaining the highest standards of privacy and data protection. Your trust is important to us, and we take your privacy rights seriously.
For urgent privacy matters or data breach notifications, please contact us immediately through the email address above.
Additional Resources
For more information about cookies, privacy, and data protection, we recommend reviewing the following resources:
Our Policies
External Resources
Last Updated: January 2024
This Cookie Policy is effective as of the date listed above and applies to all visitors and users of the Eclyvion Eco-Store website.